What's included and Ordering Shipping

What's included

All phones will come with a brand new cable.

All phones will be safely wrapped and or in a white or original box. 

If you need a wall adapter please ad one to cart, and use the coupon WALL, this will allow you to buy one at half price. 

All orders are booked for sending same day, if ordered and paid on weekend will be booked on the following business day. 

 

SHIPPING POLICY

SHIPPING AND HANDLING
We send to only in Australia, we offer free postage on orders over 49 dollars and express postage st 15 dollars. 

All items are booked in to courier same business day. 

SUCCESSFUL ORDERS

Once your order is successfully placed, we send you a confirmation email. From therein, we kindly encourage you to contact us as soon as possible if you have any requests regarding your order. Such requests should be submitted/received before your item enters the processing phase.

PROCESSING
When you order more than one item, please expect the processing time to be based on the item with the longest processing time.

The processing consists of preparing your item to be shipped: we carry out strict quality controls on your item(s), we make sure your items are packed properly, be then they are prepared to ship. Processing time might vary from item to item depending on stock availability and or unexpected circumstances, but Kindly note we will always do our best to minimize the processing to ensure your item is delivered to you in a timely manner. Also, we want you to know that the processing time is not included in the shipping time. The total time it will take to receive your order is the processing time + the shipping time. If you have any issues with your order, you feel free to reach out Support Team for help. We will gladly address your issue, and preserve your full satisfaction with us.

SHIPPING

We sometimes offer you to choose your preferred shipping method during the checkout process. This option is not available for all items in our store. When it is available, you might use this option to save time and/or change the shipping cost.

DELIVERY
Tracking numbers may take a few days before becoming active on the tracking website and that might generate an absence of tracking information in the early days of your order. If this happens, please try again later. But rest assured that the estimated shipping time will remain valid regardless of the tracking site update issue. If available, we will recommend customers to purchase a tracking number and shipping insurance during the checkout.


CONTACT US
we are here to help, and your full satisfaction is our top priority. Would you have any issue regarding your order or item during the processing time or after receiving your good, feel free to reach us out, we will assist you.

 

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